How much does Revl cost?
Each project has quite a few variations to it. If you reach out to our sales team they can speak with you about the project and provide you with a quote.
Which adventure experiences are supported by Revl?
Our goal is to support every kind of adventure experience whether it’s underwater, on land, in the air, and even in space. Currently, Revl is focusing on: alpine coasters, skydiving, ziplines, mountain coaster and rollerglider experiences.
Does Revl require internet?
Yes, Revl requires a stable internet connection. To get the most of the Revl system a fast internet upload speed is recommended. We recommend 10+ Mbps upload speed.
Revl will still work with slower upload speeds, but delivery times will be increased. Media quality settings can be adjusted as needed to adapt to the internet upload speed.
For locations with NO internet connection, Revl has partnered with Unlimitedville.com to provide unlimited wireless plans with all major cellular carriers (4G, LTE). For larger locations we can even bridge two LTE routers together to create high speed connection with no data limit.
If the internet connection is lost for hours or even days, the system continues working and rendering videos on-site. Once internet connectivity is back, it will resume uploading customer media automatically.
View our recommended internet speed chart →
How do customers view and download their videos and photos?
Videos and photos are automatically delivered in a branded email that links them to a branded web delivery page. From there they can then download the media to their device.
Customers can also download and log into the Revl mobile App (iOS only) with their email and see their videos and photos right on the app.
They have 30 days from the date of purchase to download the media and keep them forever on their devices or upload to other platforms.
How long after the experience can customers see their videos and photos?
Delivery speed varies on internet speed and video volume. Customers will usually be able to see their videos within minutes of their activity.
Where is customer media stored and for how long?
We keep customer footage and videos for 30 days. All footage, videos and information is stored on the Revl cloud. We are GDPR and CCPA compliant and can delete data upon request.
Will I make money with Revl?
Yes! Revl makes money for you! For experience providers new to video, you will instantly increase your profit per customer. For experience providers who already offer video, Revl will save you time and money by automating the video editing process, offering customers more video products, and allowing you to scale without additional overhead.
How does Revl help with brand exposure on social media?
Every Revl video comes with a branded intro, B-roll and outro. This means that every time someone watches a customer video, your brand will be exposed to a new potential customer. Think of it like free viral marketing.
Because customers are getting their videos faster and while they are still excited, they are more likely to share their videos!
Are the Revl Apps and Cloud storage included?
Yes, apps and cloud storage are included as part of the service at no extra cost. We also apply your branding to the email template and web delivery page.
What cameras do Revl support?
Revl currently supports the Revl Arc action camera & the latest GoPro cameras. This helps us create unique features that make automatic editing and delivery possible. Learn more about the Revl Arc Cameras here.
Can we send customers their raw footage?
Yes, you can easily send your customers a link to their raw footage using the Operator Portal.
Does Revl operate internationally?
Yes, Revl does operate in most international locations. Our team is located in San Francisco, Oregon, Puerto Rico & United Kingdom.
Can I display customer videos on a TV?
Yes, the Onboarding app has a setting that allows it to automatically display the 10 most recent videos as a screensaver or in a dedicated viewing mode. The iPad can display the videos on a larger TV using Airplay or a physical HDMI cable.
How do you choose the music for customer experiences?
Music selection is handled one of two ways:
1) You provide us with licenced tracks to use in your videos, as long as you have the legal rights to those tracks.
2) Your creative team or ours can select a song from a library of over 8,000 licensed tracks. These songs are high quality and are legal to use forever.
Is technical support available?
Yes! Revl has a dedicated Support Team positioned in multiple time zones to help answer your questions.
If you have any queries, please contact support@revl.com.