Questions? Look here.
Cant find an answer? Fill out for form at the bottom of the page to ask us anything.
+ What kind of experiences does Revl X support?
Our goal is to support every kind of adventure experience whether it’s underwater, on land, in the air, and even in space. Currently, Revl X is focusing on skydiving, driving, flight, and zip-line experiences.
+ How does Revl X work?
During check in, customers select a video package from the Onboarding app and are handed a QR tag.
Once they are ready to skydive, the tandem instructor scans their QR tag at the beginning of the video and then films the skydive.
After the skydive, instructors drop the cameras into the Editing Box.
The Editing Box automatically transfers and analyses footage, wipes the SD card, charges the camera, and edits the videos and photos.
It then automatically uploads all the videos to the cloud, and delivers customers their videos on a web page and mobile app.
+ How do my customers view their videos and photos?
Customers are automatically sent a branded email with a link that takes them to a branded web delivery page.
Customers can download and log into the Revl mobile App with their email and see their videos and photos right on the app.
+ How long after the tour/activity can customers see their videos and photos?
Delivery speed varies on internet speed and video volume. Customers will usually be able to see their videos in just a few minutes after their activity.
+ Will I make money with Revl X?
Yes! Revl Experiences makes money for you! For experience providers new to video, you will instantly increase your profit per customer. For experience providers who already offer video, Revl X will save you time and money by automating the video editing process, offering customers more video products, and allowing you to scale without additional overhead.
+ What’s your pricing structure?
We use a pay per video pricing structure. This way you only pay for the videos you sell.
+ Does Revl X require a long-term contract?
No, Revl Experiences does not require a long term contract.
+ How do customers take their videos home?
Videos are sent directly to the customers email, Revl Experiences App, and optionally a physical video booklet.
+ How does Revl X help with brand exposure on social media?
Every Revl X video comes with a branded intro, B-roll and outro. This means that every time someone watches a customer video, your brand will be exposed to a new potential customer. Think of it like free viral marketing.
With Revl X, customers can share their videos immediately after completing their activity, right from their phones.
+ Is the Revl Cloud included?
Yes, the cloud is included as part of the service. We also are able to apply your branding to the automated emails and web delivery page. Think of it as “your own professional cloud delivery”. No more dropbox and wetransfer!
+ What cameras does Revl X support?
Revl X supports the Revl Arc action camera. Revl Arc cameras have built-in gimbal stabilization, making it easy for anyone to film stable video. Learn more about the Revl Arc Cameras here.
+ Do I have use Revl cameras?
Yes, because Revl cameras are built to be reliable and work within our hardware and software ecosystem, allowing us to do things that would not be possible with a third party cameras.
+ Can we send customers their raw footage?
Yes, you can easily send your customers a link to their raw footage using the Operator Dashboard.
+ Are there internet requirements?
This varies widely by volume and recorded video resolution. We recommend at least 10mbps upload if your peak volume in a day is around 70~90 customers. The higher the bandwidth the better it is, as it will improve delivery speed. We have drop zones running off an unlimited-data LTE modem.
Media quality settings can be adjusted as needed to adapt to the internet upload speed.
If the internet connection is lost for hours or even days, the system continues working and rendering videos on-site. Once internet connectivity is back, it will resume uploading customer media automatically.
+ Does Revl X operate internationally?
Yes, Revl X does operate in most international locations. We are based in San Francisco, California.
+ What are some other benefits of the Revl X system?
- No more Accidental Deletion. Revl X stores footage on the cloud so it’s always available.
No more SD card mixup. Revl X offloads footage without removal of the SD card.
No more videos delivered to wrong customer. Revl X will always deliver to the email entered.
No more unstable footage. Revl’s built in gimbal keeps video stable.
No more USB sticks. Revl’s cloud allows us to deliver to email and smartphone app.
No more hiring and training video editors. Revl X requires a one time setup.
No more costly video editors. Revl X automates the editing and delivery process.
+ How do I get started?
To get started, take 15 seconds to sign up by clicking here.
Cant find what you're looking for?
Send us your question by filling out the form below and we will get back to you soon.